Belinda Gryder from Ocean Springs, MS United States
Paid a lot of money for the fan. Worked one year right. Next year one side quite working the next year the other side quite working. Has not been working since. Will not get that one again. But loved the look.
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Pretty and STAY AWAY
April 21, 2017
Mike from Nashville
Be warned. Wonderful looking. The THIRD one we installed actually worked. This meant going to rent a 14' ladder and paying an electrician THREE times. All on my dime. Now, two years later, one of the motors is making a racket, and company is going to send us a motor to install OURSELVES. This debacle is not over yet. It may only end when I junk the thing. Thought we were buying top quality and were willing to pay for it. No, DID pay for it. Customer service is nice, talks a good game and sends new stuff...the majority of which has been as bad as the original lame equipment. Must be cheaper than making a product that actually works as advertised and expected. They should send a rep out to take care of the problem. Not an option. Fix it yourself. This is standing behind your product and brand? This is taking care of your customers? This is treating people as you'd like to be treated? Is there a rating below one star?