Toll Free: 877-332-6700

    Call Center Hours

  • (PST) Mon-Fri: 7am - 6:00pm | Sat: 7am - 5pm | Sun: 9am - 5pm
    (EST) Mon-Fri: 10am - 9:00pm | Sat: 1pm - 8pm | Sun: 3pm - 8pm


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Pricing and Billing
Do I have to pay sales tax?
  You may or may not be required to pay sales tax depending on which state you live in. We only charge sales tax in states where we or one of our partners has a warehouse. Tax will be calculated early in the checkout process so you will know before you commit to your purchase.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).


Ceiling Fan Help Line: 1-877-332-6700
Via Email: Sales@CeilingFan.com


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