Pay is to be made in full before any orders are shipped. Due to high volume of our business, in some instances we may be out of the product you've ordered. When this happens, we charge your credit card before shipping out your product to ensure once the product arrives, it's allocated to your order and thus preventing it from being sold to any other paying customer. All Custom Orders must be paid in advance before the product will be ordered. Custom Orders have a 48 hour cancellation period after you place your order. After 48 hours, your order may not be cancelled. We do not recommend you scheduling an electrician before placing your order due to numerous unforseen circumstances. We can not be held liable for extra electrician fees due to manufacturer defects, or shipping errors by the carriers (UPS™, FedEx®, DHL, etc).
Price Match Policy
CeilingFan.com strives to provide quality products and services at competitive prices. In the event you find a competitor with lower prices, CeilingFan.com will be more than happy to price match under these conditions: 1. Price match is for the total shipped price* 2. If we have the item in stock, they must have the item in stock as well since not all manufacturers drop ship (Ex. Casablanca, Emerson) 3. If the product has been discontinued, we reserve the right to not price match. 4. Blowout sale items are not applicable. * California State Tax amount excluded from price match policy
CeilingFan.com is a dealer only. Products sold by CeilingFan.com are not manufacturered by CeilingFan.com and therefore are not warrantied by CeilingFan.com. The products may, however, be covered by each manufacturer's warranty, service, and support policy (if any). CeilingFan.com assigns and passes through to the customer any warranty of the manufacturer, and customer acknowledges they shall have a recourse only under such warranties and against the manufacturer of the products. CeilingFan.com makes no representation or express warranty with respect to the product except those stated in this document. CeilingFan.com disclaims all other warranties, express or implied, as to any such product, including and without limitation, the implied warranties of mechantability and fitness for a particular purpose, and any implied warranties arising from statute, trade usage, course of dealing, or course of performance. CeilingFan.com is dedicated in helping the customer utilize the manufacturer's warranty to their fullest extent. However, shipping is still the customer's responsibility. No replacement product will be shipped without the original merchandise returned or a deposit equating to the cost of the product.
Limitation Of Liability
In the event your shipment is incomplete or missing parts, please notify your salesperson as soon as possible. Customers have a 30-day period to claim any missing product(s). Beyond the 30 day period, any missing product becomes the customer's responsibility.
Information that CeilingFan.com Collects When You Purchase
What Else You Should Know About Your Privacy Online
SHIP OUT TODAY Policy
Products with this tag are usually in stock and will ship out on the same day. This only applies to orders that are placed before 2:30 pm (PST - Pacific Standard Time), any order placed after 2:30 pm (PST - Pacific Standard Time) will be shipped out on the following day, if the product is in stock. CeilingFan.com does not guarantee that product will be in stock, even though we do have the largest inventory of the top named brand ceiling fans. This also does not apply to any products that are on back-order from the vendors.
Your Consent To This Agreement
By using our web site, you consent to the collection and use of information by CeilingFan.com as specified above. If we decide to change our pirvacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We reserve the right to make modifications to this policy at anytime. When you purchase from us, it is hereby stated that you agree with our polices above.
Please note that your use of CeilingFan.com Web Site is governed by our Legal Notice